SERVICE SCHEDULE
We can service the machines as often as needed. One full time route person will be assigned to your area and will be in charge of stocking, inspecting, replacing expired product and general maintenance of all the vending machines items on a regular basis. Periodic visits to the location will follow to stay current with your preferences. Our goal is to maximize participation by our customers. This goal will be attained by guaranteeing that you are able to consistently find the variety and quality of products you prefer.

REPAIRS & PREVENTIVE MAINTENANCE
A Plus Vending will provide you with state of the art equipment. Given this fact, we anticipate a trouble free operation of our vending machines. However, we have a qualified and skilled service technician available to handle repairs. All of our route service staff has cell phones for immediate availability. The service person assigned will be responsible to complete any necessary repairs in a timely manner and will inform you of any pending or overnight shutdown of equipment if any are needed. It is A Plus Vending’s policy that if any equipment has continual mechanical problems, we will replace it.

Seventy-five percent of all maintenance calls are related to coin changer malfunctions. A Plus Vending has successfully addressed this problem by providing only Mars Electronic Changers in all our equipment. The Mars changer has proven to be the most reliable in the industry and our additional investment has enhance our services by reducing the number of coin related maintenance calls. Also, as part of our quality control, our service personnel are trained to do preventive maintenance as part of their scheduled service calls. Every two months all coin mechanisms are cleaned and every six months all electric motors are lubricated and checked for worn parts and/or potential problem areas.

RESPONSE TIME AND ACCESS
Clearly displayed on the front of all our machines is our service phone number for anyone to call (918-630-6208). All calls will be handled by our service mechanics who are equipped with a cell phone at all times to insure a prompt response to calls. A Plus Vending guarantees same day service call response for any call placed before 12:00 noon. Calls placed after 12:00 noon will be responded to no later than 12:00 noon the following day. In addition, we do provide 24-hour emergency service. Every call is logged as to the nature of the problem and how it was solved. This log is open to all of our clients. Our service hot line works around the clock, twenty-four (24) hours a day, seven (7) days a week.

REIMBURSEMENT OF LOST MONEY
All of our route personnel and service technicians are instructed to make immediate refunds when informed by an individual while on location.

FINANCIAL
A Plus Vending will provide service and maintain all vending equipment at no cost to you. Our goal is to provide you with both quality vending services and possible commission funds. To this end we offer two pricing options. The first option offers low pricing and no commission. The second option sets up "slush fund" type pricing. It has fair market pricing with monthly commissions paid to the customer. The commission rate will be set based on your location size and your monthly sales. At the end of each quarter you will receive a base commission check. At the end of the year we provide our customers with computerized sales and commission reports by month and by machine. You will also receive a check for the balance due on the year's commission. We guarantee that you will receive an accurate commission figures through our computerized system.

RECYCLING
A Plus Vending values quality of the environment and uses recycled paper products. To the extent possible we utilize recyclable food containers and will work with you to promote and encourage recycling.

VENDING PRODUCT DESCRIPTION & MENU VARIETY
A Plus Vending's commitment to meeting the varied preferences of your staff, visitors and guests is represented by the large selection of brand name products made available to you through our vending program. Our menu selections are determined by you, with a menu rotation that provides variety, quality, and attention to individual preferences. (Coming Soon) Please visit our on-line Snack and Beverage Menu for general description of products available.

MISCELLANEOUS
We offer wholesale pricing and free delivery on bulk purchases of sodas, snacks and food products for your special events, Christmas parties, office parties and social gatherings.

A Plus Vending is constantly testing and introducing new products that will create interest and excitement among your employees. Fat free snacks, regular snacks, waters, juices, coffee and sodas are provided as part of our extensive menu variety. Our on-line food menu provides you with a representative list of the products offered regularly.